CURVED: PRIVACY AND COOKIES NOTICE
1. INTRODUCTION
Who are we?
We are Psychotrope Limited (trading as “Curved”), a company incorporated and registered in England and Wales with registered address at 2nd Floor Northumberland House, 303-306 High Holborn, London, England, WC1V 7JZ, and registered number 13763115 (“we” or “us”), and we are a music, entertainment and events organisation.
Where we decide the means or purpose of processing personal data, we are the “controller."
What’s this Privacy and Cookies Notice about?
This Privacy and Cookies Notice explains how we process, as a controller, personal data relating to visitors (“you”) to our website: www.curvedmusic.com (the “Website”).
“Personal data” is any information about an individual from which that person can be identified. It does not include information where the identity has been removed (anonymous data).
We keep our Privacy and Cookies Notice under regular review. This version was last updated in October 2022.
Please note that this Website may include links to other websites or services. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. Those third party websites and services are not operated by us. Whenever you leave our Website, you should review the privacy policies on those other websites or services to understand how your personal data is being used.
What are your rights?
You have the following rights, although these rights may be limited in some circumstances:
● Ask us to send a copy of your personal data to you or someone else
● Ask us to restrict, stop processing, or delete your personal data
● Object to our processing of your personal data
● Object to use of your personal data for direct marketing purposes
● Ask us to correct inaccuracies in your personal data
● Withdraw your consent (where we rely on consent to process personal data)
If you wish to exercise any of these rights, please contact us using the contact details in the “How do you contact us” section below.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform our services to you.
How do you contact us?
If you have any questions concerning this Privacy and Cookies Notice, including how you can exercise your rights, please contact us at: dataprotection@curvedmusic.com.
If we can’t resolve your issue, you can also get in touch with the Information Commissioner’s Office, which is the UK regulator for data protection issues: https://ico.org.uk/concerns.
2. YOUR PERSONAL DATA AND HOW WE USE IT
Website administration and delivery activities
Your data
We process the following information in order to administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) and to deliver relevant Website content to you:
● Identity data – first name and last name
● Contact data – email address, postal address and telephone number
● Technical data – browser type and settings, IP address, approximate time zone setting and location, access logs, device type and settings, operating system and platform, and other information provided by your browser
● Preferences data – your preferences in receiving marketing from us and our third parties, your communication preferences and/or your cookies preferences
● Any other information that you submit as part of a submission, enquiry or support request (such as a description of the issue you are experiencing)
How we use it
We process this information on the basis of one of the following:
● It is necessary for the purposes of our legitimate interests (being to administer and protect our business and this Website and to deliver relevant Website content to you), and such interests are not overridden by your interests or fundamental rights and freedoms.
● It is necessary for compliance with a legal obligation that we are subject to.
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Advertising measurement activities
Your data
We process the following information in order to measure or understand the effectiveness of the advertising we serve to you:
● Technical data (see above)
● Usage data – the use you make of our Website, including which pages you visit, which links you click on, the websites you have come from, how long you spend on our Website and how you interact with it
How we use it
We process this information on the basis of one of the following:
● Your express opt-in consent.
● It is necessary for the purposes of our legitimate interests (being to improve our marketing strategies and the performance of our business), and such interests are not overridden by your interests or fundamental rights and freedoms.
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Data analytics activities
Your data
We process the following information in order to tailor our delivery of the Website, products/services and customer relationships:
● Technical data (see above)
● Usage data (see above)
How we use it
We process this information on the basis of one of the following:
● Your express opt-in consent.
● It is necessary for the purposes of our legitimate interests (being to improve the delivery of our services, including by understanding how you use the services),and such interests are not overridden by your interests or fundamental rights and freedoms.
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Advertising and marketing activities
Your data
We process the following information for the purpose of sending or displaying marketing or promotional materials to you:
● Identity data (see above)
● Contact data (see above)
● Technical data (see above)
● Usage data (see above)
● Preferences data (see above)
● Other information collected and clearly identifiable to you at the point of your signing up to our marketing communications
How we use it - display advertising
Where we process your personal information for the purposes of targeting display advertising to you, we do this on the basis of your express opt-in consent.
How we use it - marketing communications
You will receive marketing communications from us if you have specifically requested those communications from us.
We process this information on the basis of your express opt-in consent.
3. COOKIES, ANALYTICS AND SIMILAR TECHNOLOGIES
Cookies, pixels and other technologies store and access data on your device to help websites and apps work. This table explains their purpose, how long they last, and who else can access their data. We get your consent to use them unless they’re essential for our Website.
Most browsers allow control over cookies, for more information: Google Chrome | Microsoft Edge | Mozilla Firefox | Microsoft Internet Explorer | Opera | Apple Safari.
For more detail on what personal data is processed by these cookies and for what purposes, please see Section 2 of this Privacy and Cookies Notice.
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Cookie/data: _ga
Duration: 2 years
Purpose: Used to distinguish users.
Access: We use Google Analytics and you can access their privacy policy here.
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Cookie/data: _ga_17JZTY7D5G
Duration: 2 years
Purpose: Used to persist session state.
Access: We use Google Analytics and you can access their privacy policy here.
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Cookie/data: CookieConsent
Duration: 365 days
Purpose: Used to record your cookies preferences.
Access: N/A
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Cookie/data: fifid
Duration: 12 months
Purpose: To target display advertising to you, and to track how frequently individuals who reach our site or follow our advertisements buy tickets to our events.
Access: We use Fifty and you can access their privacy policy here: Fifty Privacy Policy.
4. SOURCES, DATA RETENTION, STORAGE & TRANSFERS AND DISCLOSURE
Sources
We use different methods to collect personal data from and about you, including through:
● direct interactions, such as where you give us your contact details by subscribing to our marketing communications;
● automated technologies or interactions, such as cookies;
● third parties, namely where we receive technical data from analytics providers, advertising networks and search information providers.
Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Storage & Transfers
We are based in the United Kingdom, but may from time to time use subcontractors and interact with third parties based in other countries. As a result, there may be occasions where we transfer personal data to a country which does not provide an adequate level of protection. Where this is the case, we use contracts which give personal data the same protection it has in the UK. For more information drop us a line using the contact details at the start of this Privacy and Cookies Notice.
Disclosure
We may disclose your personal data as necessary for the purposes set out in this Privacy and Cookies Notice:
● Where required by law, government, competent authorities or the courts or to establish, exercise or defend our legal rights, and for the purposes of preventing crime and fraud (for example, we may share personal data with our professional advisors, investigators, or credit reference agencies).
● With suppliers and subcontractors, including our Website hosting providers.
● If involved in an investment, merger, acquisition, or sale of our organisation or assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy and Cookies Notice.